SMS Privacy Policy
At CarsOnline4U, we are committed to protecting your privacy. This SMS privacy policy explains how we collect, use, and protect your information when you interact with us via text messaging (SMS/MMS).
SMS program terms
- What we send: marketing messages about upcoming CarsOnline4U auctions and promotions.
- How to opt in: check the optional SMS box under the phone number field when you register, or turn on SMS in your Profile. You don't need to opt in to register or bid.
- Frequency: up to 4 messages per month.
- Cost: message and data rates may apply.
- Opt out: reply STOP at any time. Reply START to opt back in.
- Help: reply HELP or email [email protected].
- Carriers are not liable for delayed or undelivered messages.
Information we collect
When you opt in to receive SMS messages from CarsOnline4U, we may collect the following personal information:
- Your mobile phone number
- Your name, if provided
- Any information you provide in your message responses
- Message delivery and interaction data, such as timestamps and delivery status
How we collect your information
We collect information directly from you when:
- You enter your phone number into a web form
- You interact with our customer support via SMS
- You opt in through a purchase or registration form
How we use SMS information
We use your SMS data to:
- Send marketing messages about upcoming auctions and promotions, only with your consent
- Send promotional or marketing messages, only with your prior consent
- Respond to your inquiries or support requests
- Analyze message delivery and engagement to improve our services
Sharing your information
CarsOnline4U does not sell or share your SMS opt-in data with third parties for their marketing purposes.
We may share your information with trusted service providers who help us deliver our SMS messaging services. These vendors are contractually obligated to keep your information secure and only use it to provide services to CarsOnline4U. They include:
- SMS gateway providers
- Phone carriers
- Customer support platforms
All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your choices and rights
You can opt out of SMS messages at any time by replying "STOP" to any message. After you opt out, you will no longer receive text messages from us unless you opt in again.
To request access to or deletion of your SMS-related data, please contact us at [email protected].
Data security and retention
We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal requirements.
Changes to this policy
We may update this SMS privacy policy periodically. If we make material changes, we'll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.
Contact us
If you have any questions about this policy or your SMS data, please contact us at:
CarsOnline4U, A Delaware Corporation
Delaware, United States